Tuesday, July 03, 2007

[The Hankyoreh, June 30 2007] KCA says consumer complaints on increase

Internet and mobile phones get most complaints

As time passes by, changes happen in items which consumers express complaints. Academic publications were a main target of consumer dissatisfaction in the 1990s, but in the early 2000s, the health food industry was flooded with complaints. Now, the public is focusing their attention on the Internet and mobile phone services.

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